Order Support
Disposable Vape Order Support
Need help with a disposable vape order, delivery update, product question, or shipping route check? Include your order number when the question is about an existing order.
Before checkout
If you are not sure before checkout, send us your country and the product link. We can help check the shipping route, current stock, flavor options, box quantity, and order quantity before you place the order.
Origin Direct countries
Origin Direct currently supports Austria, Belgium, Bulgaria, Canada, Czech Republic, Germany, Spain, France, United Kingdom, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Netherlands, Poland, Portugal, Slovenia, Slovakia, and United States.
EU Fast Dispatch countries
EU Fast Dispatch is only for supported European destinations: Austria, Belgium, Bulgaria, Czech Republic, Germany, Estonia, Spain, France, Greece, Croatia, Ireland, Italy, Luxembourg, Latvia, Netherlands, Poland, Portugal, Slovenia, and Slovakia.
Mixed cart countries
A cart with both Origin Direct and EU Fast Dispatch items can only ship when both routes support the same destination: Austria, Belgium, Bulgaria, Czech Republic, Germany, Spain, France, Greece, Ireland, Italy, Luxembourg, Latvia, Netherlands, Poland, Portugal, Slovenia, and Slovakia.
Canada orders
Canada buyers should choose Origin Direct products. EU Fast Dispatch products are not available for Canada delivery.