Order Support
Disposable Vape Order FAQ
Can I order just 1 device?
Yes. Origin Direct products start from 1 device, so you can try a product before buying more.
When do discounts apply?
Origin Direct products automatically get 20% off at 2+ devices and 50% off at 10+ devices.
What is EU Local Dispatch?
EU Local Dispatch is separate EU warehouse stock for European destinations. These products start from 1 box and include free shipping, no customs duty, direct delivery, and 3-7 day delivery.
Can you deliver disposable vapes to Poland?
For buyers in Poland, Germany, Italy, Spain, and supported European destinations, EU Local Dispatch products start from 1 box with free shipping, no customs duty, direct delivery to the customer address, Monday-Friday 24h dispatch, and 3-7 day delivery.
Do EU Local Dispatch orders include customs duty?
EU Local Dispatch products include no customs duty and free shipping. Product availability, stock, and the final route should still be checked before ordering.
What does box quantity mean for EU Local Dispatch orders?
EU Local Dispatch products are sold by box quantity, usually starting from 1 box. Open the product page to confirm the box size and available flavors before ordering.
How do I know the shipping cost?
Add your items and destination at checkout to see the available shipping option before you pay.
How do I check delivery time before ordering?
Open the product page, confirm stock and shipping route, then review the delivery estimate shown before checkout.
What if my order arrives damaged?
If your order arrives damaged, contact us with your order number, checkout email, and clear photos of the package and product. We review damaged, missing, or incorrect item reports case by case. When approved, we may offer a replacement or refund depending on the issue.
How can I contact support?
Email ymankecompany@gmail.com or message WhatsApp at +77003131185. For an existing order, include your order number.