Order Support

Disposable Vape Returns & Refunds

If something is wrong with your order, contact us with your order number, checkout email, and clear photos when needed.

What we can review

We review missing, damaged, delayed, or incorrect item reports case by case.

Damaged or incorrect orders

If your order arrives damaged, missing items, or contains an incorrect item, contact us with your order number, checkout email, and clear photos of the package and product. When approved, we may offer a replacement or refund depending on the issue.

Vape product limits

Because vape products are age-restricted and hygiene-sensitive, return eligibility may be limited.

Refund timing

Approved refunds are handled through the original order channel. Processing times vary by provider.